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Our Services

IT-Services-IT-Support-Network-Maintenance-computer-Consulting-office-365-migrationWe can solve any technology related problem for your computers, servers, network, e-mail, or internet and we guarantee our services with ProTech IT’s 10 guarantees.

We provide IT service, help, and support for NYC, Westchester, and Connecticut. Read More

Free Offer

IT-Services-IT-Support-Network-Maintenance-computer-Consulting-office-365-migrationProTech IT’s FREE NETWORK AUDIT ProTech IT’s FREE NETWORK AUDIT provides business owners and executives with a complete overview of their network performance and security. Contact us today to get started. Read More

Why Choose Us? We Guarantee:

IT-Services-IT-Support-Network-Maintenance-computer-Consulting-office-365-migration

ProTech IT’s 10 Guarantees:

1. 100% satisfaction, no questions asked.
2. On time, on budget, every project, no excuses.
3. Fast, expert troubleshooting, no problem.
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 Office 365 Migration

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Analysis
Migration
Security
Permissions
Backup

Protech IT Solutions takes care of everything you need… Read More

 Testimonials

IT-Services-IT-Support-Network-Maintenance-computer-Consulting-office-365-migration“ProTech IT responds immediately when we call, they know what they are doing. With their support, we can focus on our business without wasting our time on computer problems. I strongly recommend ProTech IT.”

■ Pankaj Desai, Chief Executive Officer, Business Process Solutions LLC ” ….Read More

 Contact Us

IT-Services-IT-Support-Network-Maintenance-computer-Consulting-office-365-migrationProTech IT Solutions

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Unlimited Service Desk

We provide unlimited support and service for any computer, network, software, email or internet issues. Whenever you have any technology related problem, we are here to help. You never have to pay by the hour for computer support again. With guaranteed response times as quick as one hour, you have peace of mind that your computer emergencies will be taken care of as quickly as possible.

Unlimited Help Desk

Whether it’s a question about how to change something in a word document or how to install a device on to your computer, our support engineers are here to help. We will answer all your computer related questions in a friendly easy to understand way.

Backup Monitoring

We check your backup daily to ensure that it is successfully. We know how critical business information is to our clients, so we make sure that your backs are being done properly. If you backup does fail, we waste no time figuring out what went wrong so we can prevent it from failing in the future. We also do periodic backup restores to ensure the data is all there.

Computer Maintenance

Everyday there are new patches, updates, and hot fixes available from Microsoft for your computers. To help keep your systems running at their optimal level, we perform updates and maintenance on a daily basis on all your machines. We handle all the maintenance so your investments last longer without you having to worry about the upkeep.

Bandwidth Monitoring

Sometimes certain computers or programs on a network can cause everyone’s machine to run slowly. To help increase efficiency, we periodically check your company’s bandwidth usage to see if a particular computer is a culprit for slowing down your network. If we find a problem, we make resolve it ASAP so all your processes can be done more quickly.

Server Maintenance

Servers are the heartbeat of a network and need many “services” running in order to function properly. Because we know how vital your company’s server is, we keep an eye on your server very carefully. If any of its “services” go down, we restart them immediately and can even reboot the server remotely if necessary. We also perform active maintenance on this important computer to make sure your organization stays up and running.

Vendor Management

Most businesses we deal with have multiple technology related vendors. For example, a client may have an Internet service provider, a specialized industry specific software company, a network copier vendor, and a web designer. We act as a liaison between you and those companies and make sure that before any changes take place, that all the pieces of the puzzle work together. We also work with those vendors for you to resolve any issues that come up.

Product Purchasing Assistance

Trying to find the right technology solution for your organization can be an overwhelming task. By doing the research for you, we take the guess work out of purchasing new computers, software, network equipment, printers, special devices, backup options, and servers. We will provide you with descriptions of products and give you our recommendation for your network.

Consulting and Project Planning

As your IT department, we work with you to help develop a technology game plan. We’ve been project planning for nearly 10 years so we know how to make all the pieces fit together so that your project goes as smoothly as possible.